Why do dell computer suck
While it is a nice laptop. When problems have arisen, the Genius at the Apple Store or their technical support via phone has been great. I go to school in this summer, and I have go to my frieng house to borrow his computer. You are not saving a dime. After a very long wait, I am greeted by "Mr. I asked where in the warranty it says cracked LCDs are not covered. She then asked me for the order number.
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What The Fuck is with Dell Technical Support?!
However I also had to spend ONE hour with tech support to figure out how to get the card readers from one screen not to conflict with the other they will NOT work togehter, and had to unhook the USB cable from one screen, and disable the card reader from one I personally called Dell trying to assist a friend of mine with a new computer his parents got him for Christmas yes, just last week. I bought the same monitor this summer. I was annoyed at the inconvenience but was confident Dell would do the same for me. What I really want out of the deal is a new notebook — this one, clearly, sucks. I'm on hold waiting to speak with a Dell Tech Support representative, presumably in India. When it's done, most Dells will reboot on their own.
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Dell Sucks | Double Reading
I will never purchase Dell again. Let me start by laughing hahaha at you for buying anything from dell, secondly i work for dell and what you went through is no big suprise at all. Is that the cost for a replacement motherboard and a tech to install it? I have worked in Dell Gold Support and know the level of service at that level. Depending on the issue, an upgrade of your existing warranty may have increased the scope of support provided by Dell.
I tell them that I don't want to let this slide and then find out a few days later that my order still hasn't progressed because the person handling it has gone on holidays. I expect a reply confirming removal of my Visa Charge nothing was done because I asked for them to just stop after the lengthy delays and an explanation as to where Dell is headed. And I agree completely, nothing against the Indians, but how can Dell think that treating their customers so disrespectfully can be advantageous to them in the long run? If you ask me what is a browser, I am not allowed to tell you, unless I can document where I got that info from. But no longer; now I have one cable sitting on my desk, and I plug it in to get all the connectivity I need. So , i decided to grab a dell Credit card and buy another laptop, was given a service request number with my customer number and was told that if i wanted to buy something else, i could contact sales, give them the numbers and the coupon would still be honored expired on the 28th. She sends me an email with an RMA number in it and explains to me on the phone that I have to follow the instructions she will send and print out a shipping label.